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Content & Knowledge Management

Content Management (CM) is about the processes and technologies for managing digital information (referred to as content) within an organization. The content to be managed includes many formats such as text, documents, diagrams, audio, video, images and more. Content Management Systems (CMS) provide the means for collaborative creation, storage, maintenance, retrieval, publication and translation of content across all authorized internal and external constituents of an organization. Knowledge Management (KM) is about the processes and technologies to identify, capture, catalog and retain knowledge, experience, insights, practices and related information within an organization. While KM & CM are similar in managing digital information, KM is primarily concerned with capturing knowledge and practices embodied in people or organizational processes as a corporate knowledge resource to support performance, innovation, competitive and other business objectives.
 
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Supply Chain Management (SCM)
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Associations & Education
AIIM Association for Information and Image Management - focus on enterprise content management (ECM)
CM Pros Collaborative community of practice advancing the field of content management
IRMA Information Resources Management Association - international professional organization
KMBA Knowledge Management Benchmarking Association of knowledge management professionals
KMPro Knowledge Management Professional Society - non-profit, member-driven community
 
Research & Industry Analysts
Forrester Independent research provides pragmatic & forward-thinking advice to business & technology leaders
IDC Research & market data for making fact-based decisions on technology purchases and business strategy
Nucleus Research Investigative information technology and ROI research and advisory services
Quocirca Primary research and analysis with local capabilities in Europe, North America & Asia Pacific
Ventana Research Research and advisory services to help companies manage and optimize performance
 
Resources News & Blogs
CMS Watch Evaluates content-oriented technologies, publishing comparative reviews of leading solutions
CMSWire News, resources, reviews and newsletter on everything related to content management
Content Management News Information resource portal for Content Management Systems and Solutions
Knowledge Management News Free information repository and blog focused on knowledge management
 
Publications & Newsletters
EContent Research, reporting, news, and analysis of digital content & content related issues
Infonomics Magazine for information on enterprise content management (ECM) topics
KDnuggets Newsletter on Data Mining and Knowledge Discovery
KMWorld News, analysis and actionable information on Content, Document and Knowledge Management
 
Recommended Reading
Content Management Bible The complete and authoritative reference book about CMS
Enterprise Content Management Best Practices ECM Strategy 100 Most Asked Questions
Enterprise Content Management Methods What You Need to Know
Harvard Business Review on Knowledge Management Eight Harvard Business Review articles
If Only We Knew What We Know The Transfer of Internal Knowledge & Best Practice
Knowledge Management Fast track route to leveraging the intellectual capital in your organization
Knowledge Management, Business Intelligence, and Content Management IT Practitioner's Guide
Knowledge Management in Theory and Practice How to manage knowledge in the knowledge economy
The Complete Idiot's Guide to Knowledge Management Handbook for practical KM solutions